Retail

Tagging the latest retail related insights to deliver what matters to you most. ProKarma posts content that connects people, businesses and organizations with intelligence resources for the greatest success.

Hointer as Retail Technology: The Operational Impact

This is the final section of our three part series on Hointer. To read Part 1 and 2, click here and here.

The Hointer system might be right... ...Read more

Hointer and the Two Types of Customers

The is the second section of our three part series on Hointer. You can read Part 1 and our introduction to Hointer here.

Technology can be exciting and create... ...Read more

Hointer: Disrupting Apparel Shopping

Part 1: Introduction to Hointer

Visiting Hointer, a men’s denim store in the University District of Seattle, is a bit like crawling inside a website. As it turns out, the... ...Read more

How Retail Should Think About Social Media

Social media, when used correctly, is a powerful tool for retailers. But because of the nature of retail, it is even more critical that the social media connection be... ...Read more

Price Transparency: How to Address the Paradigm Shift in Retail

In Part I, we explained why price transparency is important and argued for alignment of prices across channels.  In Part II we discuss common pitfalls that retailers should avoid as they... ...Read more

Price Transparency: How to Address the Paradigm Shift in Retail

In the kickoff to our series on the price transparency phenomenon we look at what price transparency is and why it matters and argue that the time has come... ...Read more

The Customer Service Representative Across Channels

Today’s article continues the conversation we began in our POV, Customer Service in a Multi-Channel World.  In that POV, we talked about the need for... ...Read more