Retail
Tagging the latest retail related insights to deliver what matters to you most. ProKarma posts content that connects people, businesses and organizations with intelligence resources for the greatest success.
Hointer: Disrupting Apparel Shopping
Part 1: Introduction to Hointer
Visiting Hointer, a men’s denim store in the University District of Seattle, is a bit like crawling inside a website. As it turns out, the... ...Read more
How Retail Should Think About Social Media
Social media, when used correctly, is a powerful tool for retailers. But because of the nature of retail, it is even more critical that the social media connection be... ...Read more
Price Transparency: How to Address the Paradigm Shift in Retail
In Part I, we explained why price transparency is important and argued for alignment of prices across channels. In Part II we discuss common pitfalls that retailers should avoid as they... ...Read more
Price Transparency: How to Address the Paradigm Shift in Retail
In the kickoff to our series on the price transparency phenomenon we look at what price transparency is and why it matters and argue that the time has come... ...Read more
The Customer Service Representative Across Channels
Today’s article continues the conversation we began in our POV, Customer Service in a Multi-Channel World. In that POV, we talked about the need for... ...Read more