Transporte y Logística
Vea las últimas noticias, eventos y artículos de PK sobre Transporte y Logística. Obtenga valiosa experiencia en conocimientos de ingeniería y comience a optimizar su organización hoy.
DTNA Embarks on Cultural Change with CX Day
We’ve long heard how customer experience (CX) leads to increased shareholder value. Over the past several years Forrester Research has invested in The Age of the Customer and states... ...Read more
Shifts in the Self-Driving Cars Industry
PK's latest insights dives into Autonomous Vehicles and how recent shifts in regulations, ride sharing and competition are impacting the disruptive technology. ...Read more
CX at the Heart of Alaska Air’s $2.6B Acquisition of Virgin America
Two titans in airline customer experience (CX) are becoming one. Alaska Air Group’s decision to acquire Virgin America for over $2 billion in cash ($4B aggregate) is generating huge... ...Read more