The Real Source of the Retail Apocalypse: Failure to Innovate
Retail is in the middle of a bankruptcy epidemic. Year-to-date retail closures in the U.S. have already exceeded the entirety of 2018 and industry stalwarts aren’t immune. More than 2,100 Payless Shoe stores will disappear off the face of the earth. Call it what you will — industry disruption, the retail apocalypse, a rash of closures, economic restructuring — but brick-and-mortar is hurting.
To read more, check out the full article at Retail Customer Experience.Etiquetas: Analytics, Analytics, brick-and-mortar, Business Intelligence, Customer Experience, Customer Loyalty, Edge, EDGE, Experience, Payless Shoes, Retail, retail apocalypse, Unified Commerce